Aivo

AI-powered chatbot and customer service platform for omnichannel support.

score6.5/10

Aivo is an AI-powered chatbot and customer service platform that provides omnichannel support across multiple communication channels. It enables businesses to automate customer interactions while maintaining personalized service through intelligent conversation management.

from: —
free tier: no
status: verified
category: AI Customer Support

Pricing not public · Pricing from public info; confirm on Aivo's site.

Agent panel — independent scores

Anthropic

6.2

Aivo is a competent omnichannel AI customer service platform with solid feature parity to category standards, but lacks the market prominence, integration depth, or innovation differentiation of leading competitors like Zendesk or Intercom.

OpenAI

6.6

Aivo is a legitimate omnichannel AI support platform with useful automation and routing, but in a crowded market it’s generally seen as a solid mid-tier option rather than a category leader like the biggest enterprise suites.

Gemini

8.3

Aivo is a strong, established AI-powered customer support platform offering comprehensive omnichannel capabilities and intelligent automation, making it a reliable choice for businesses seeking robust CX solutions.

Grok

4.8

Aivo is a niche regional platform with limited global adoption and visibility versus category leaders like Zendesk, Intercom, and Salesforce as of 2026.

Score history — agent perception over time