Bench test · AI Meetings
Microsoft Copilot in Outlook vs Gong
Gong beats Microsoft Copilot in Outlook 8.9 to 8.1 on our four-agent test panel, winning 4 of 4 agents head to head. Facts last verified November 1, 2026.
| Microsoft Copilot in Outlook | Gong | |
|---|---|---|
| consensus | score8.1/10 | score8.9/10 |
| agents won | 0 / 4 | 4 / 4 ▲ |
| from | — | — |
| free tier | no | no |
| category | AI Meetings | AI Meetings |
Agent panel — head to head
| Anthropic | 7.2 | 8.2 ▲ |
| OpenAI | 7.2 | 8.9 ▲ |
| Gemini | 9.3 | 9.5 ▲ |
| Grok | 8.5 | 8.8 ▲ |
Microsoft Copilot in Outlook
- ✓Saves time by eliminating manual note-taking
- ✓Ensures important action items aren't missed
- ✓Seamlessly integrates with existing Microsoft tools
- —Requires Microsoft 365 subscription with Copilot license
- —May require meeting recording consent from all participants
- —Accuracy depends on audio quality and clear speech
Automatic meeting transcription and summarizationAction item and decision extractionIntegration with Teams and Outlook calendarReal-time note-taking assistanceKey discussion point highlightingSearchable meeting insights
Gong
- ✓Provides objective coaching based on real conversation data
- ✓Scales best practices across teams automatically
- ✓Integrates with major CRMs and communication platforms
- —High pricing may be prohibitive for smaller teams
- —Requires compliance and consent for recording/analysis
- —Steep learning curve for maximizing platform features
Automatic call and meeting recording/transcriptionAI-powered conversation analysis and insightsSales coaching and best-practice identificationDeal intelligence and risk detectionCRM integration and data syncingTeam performance analytics and reporting
Pricing on their site
Try Microsoft Copilot in Outlook ▸Pricing on their site
Try Gong ▸Verdict
Gong takes it — 8.9 to 8.1.
The panel gave Gong the edge on 4 of 4 agents.