Bench test · AI Meetings
Dialpad Ai vs Copilot for Microsoft 365
Copilot for Microsoft 365 beats Dialpad Ai 8.3 to 7.4 on our four-agent test panel, winning 4 of 4 agents head to head. Copilot for Microsoft 365: from $20/mo. Facts last verified November 1, 2026.
| Dialpad Ai | Copilot for Microsoft 365 | |
|---|---|---|
| consensus | score7.4/10 | score8.3/10 |
| agents won | 0 / 4 | 4 / 4 ▲ |
| from | — | $20/mo ▲ |
| free tier | no | no |
| category | AI Meetings | AI Meetings |
Agent panel — head to head
| Anthropic | 7.2 | 7.6 ▲ |
| OpenAI | 7.2 | 8.2 ▲ |
| Gemini | 8.5 | 9.2 ▲ |
| Grok | 6.5 | 8.3 ▲ |
Dialpad Ai
- ✓Reduces manual note-taking burden
- ✓Improves team collaboration and productivity
- ✓Actionable insights from customer conversations
- —Higher cost than basic communication tools
- —Steep learning curve for advanced features
- —Transcription accuracy varies by audio quality
Real-time AI call transcriptionAutomatic meeting notes and summariesConversation intelligence and insightsUnified voice, video, and messagingCall recording and playbackCRM integration capabilities
Copilot for Microsoft 365
- ✓Saves significant time on manual note-taking
- ✓Seamlessly integrates with existing Microsoft tools
- ✓Improves meeting follow-up and accountability
- —Requires Microsoft 365 subscription (additional cost)
- —Privacy concerns with meeting recordings and AI processing
- —Accuracy depends on audio quality and speaker clarity
Automatic meeting transcription and summarizationAction item and decision trackingIntegration with Teams, Outlook, and WordReal-time note generationSpeaker attributionMulti-language support
Pricing on their site
Try Dialpad Ai ▸Verdict
Copilot for Microsoft 365 takes it — 8.3 to 7.4.
The panel gave Copilot for Microsoft 365 the edge on 4 of 4 agents.