Zendesk Sell

Sales CRM with AI insights, forecasting, and customer data integration.

score6.7/10

Zendesk Sell is a sales CRM platform that leverages AI to provide predictive insights, sales forecasting, and unified customer data management. It helps sales teams streamline workflows, improve deal visibility, and make data-driven decisions.

from: $25/mo
free tier: no
status: verified
category: AI Sales

Team $25/user/month, Professional $55/user/month, Enterprise custom pricing · Pricing from public info; confirm on Zendesk Sell's site.

Agent panel — independent scores

Anthropic

7.2

Zendesk Sell is a competent mid-market CRM with genuine AI forecasting and strong integrations, but lacks the market dominance or innovation edge of category leaders like Salesforce or HubSpot, making it a solid alternative rather than a standout choice.

OpenAI

6.6

Zendesk Sell is a capable mid-market CRM with useful forecasting, activity tracking, and integrations, but it is not a category leader and its AI capabilities are more incremental than standout compared with top sales platforms.

Gemini

7.1

Zendesk Sell provides a solid AI-powered sales CRM experience, leveraging its ecosystem and serving as a capable, user-friendly alternative for SMBs, though it remains a strong competitor rather than a category leader as of late 2026.

Grok

5.8

Zendesk Sell remains a functional mid-tier CRM with bolted-on AI forecasting but lacks the market leadership, adoption, or advanced AI reputation of category definers like Salesforce in 2026.

Score history — agent perception over time