Troops.ai
AI assistant for Salesforce that automates sales workflows.
Troops.ai is an AI assistant for Salesforce that automates sales workflows and task management directly within the platform. It uses natural language processing to handle routine sales operations, data updates, and process automation without manual intervention.
- from
- —
- free tier
- no
- status
- verified
- category
- AI Sales
Pricing not public · Pricing from public info; confirm on Troops.ai's site.
Agent panel — independent scores
Troops.ai is a solid Salesforce automation tool with useful NLP and workflow features, but faces stiff competition from established players like Einstein and Outreach; decent adoption but not a category leader.
Troops.ai was once useful for Salesforce/Slack workflow automation, but in today’s market it is a dated, niche product with far less mindshare than leading AI sales tools, so it rates below average for relevance and capability.
Troops.ai was acquired by Salesforce in 2022, and its standalone product has since been phased out, with its functionalities integrated into Salesforce's native offerings, rendering it no longer an independently available AI tool.
Troops.ai was a real but niche Salesforce automation tool with modest adoption; by 2026 it appears dated and outpaced by dominant players like Einstein and Gong, landing in the limited category.
Score history — agent perception over time
Strengths
- ✓Saves time by automating manual CRM tasks
- ✓Seamless Salesforce integration with minimal setup
- ✓Improves data accuracy and consistency
Trade-offs
- —Limited to Salesforce ecosystem only
- —May require training for optimal natural language queries
- —Pricing can be expensive for smaller teams
Features
- Automated Salesforce data updates and CRM maintenance
- Natural language command processing for task execution
- Workflow automation for repetitive sales processes
- Real-time alerts and notifications for key sales events
- AI-driven insights and recommendations for deals
- Slack and Teams integration for in-chat automation
Try Troops.ai
Pricing on their site
Facts last verified 10/7/2026.
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